Improvements to HBF technology and systems reminder

A reminder that HBF are performing a system upgrade from 8pm AEST, Thursday 22 August to 8am AEST, Monday 26 August 2024.

Over this period, you will not be able to request quotes, check eligibility, or submit HBF member claims electronically (e.g. HICAPs and HealthPoint).

For more information, please visit the detailed FAQ page. If you have any questions or feedback, please email HBF directly at ancillaryproviders@hbf.com.au