MEMBERSHIP TOOLS

 

CPE Events Terms and Conditions

 

Massage & Myotherapy Australia (Australian Association of Massage Therapists Ltd, ABN 70 104 153 460) reserves the right to alter the program(s) without notice. However, the program(s) are intended to be delivered as advertised.

Massage & Myotherapy Australia reserves the right to cancel face-to-face workshops due to insufficient registrations, presenter unavailability due to illness or personal circumstances, or any external factors beyond the control of the Association. In such instances, registrants will be notified and refunded in full. Refunds are limited strictly to the registration fees paid. Under no circumstances will the Association be liable for any other costs incurred, including but not limited to flight cancellations or accommodation expenses.

The opinions expressed during any program are those of the author/presenter and do not necessarily reflect those of Massage & Myotherapy Australia or its members. All content is provided for general informational purposes and is not intended as professional advice. The Association expressly disclaims any liability for losses arising from reliance on the information provided in any program.

Massage & Myotherapy Australia does not issue certificates of attendance for CPE events; however, a letter of attendance may be provided upon request.

The views expressed in programs are those of the presenter and not necessarily endorsed by the Association or its members. Content is general in nature and should not be considered as professional advice. Massage & Myotherapy Australia disclaims all liability for reliance on such content.

Privacy Statement: Massage & Myotherapy Australia is committed to protecting the privacy and security of personal information. By registering for an event, you consent to the use of your information for managing your event registration, contacting you about products and services, sharing with service providers engaged by the Association, and for internal operational purposes. Payments for CPE events/workshops are processed using secure online technologies that comply with industry security standards. Photography may occur during the event. If a registrant does not wish to be photographed, it is their responsibility to inform a facilitator or the presenter. Permission to photograph presentation materials or notes is at the discretion of the presenter.

Refunds and Cancellations:

  • Refunds are only made via EFT (Electronic Funds Transfer) and will be processed within seven (7) business days to the bank account used to pay for the event.
  • Registrants who wish to cancel or transfer a face-to-face workshop must provide written notice to Massage & Myotherapy Australia at least five (5) working days prior to the event.
  • Cancellations received within five (5) working days due to illness must be supported by a medical certificate for a refund to be considered.
  • Transfers are subject to the prevailing registration rate, and any difference in fees must be paid.
  • No refunds will be issued for change of mind.

 

 

Webinar and Online Content

Massage & Myotherapy Australia reserves the right to alter program content without notice, although all efforts will be made to deliver the program as advertised.

The Association may cancel webinars due to insufficient registrations. In such cases, registrants will be notified and fully refunded. Refunds are limited to the amount paid for registration. The Association is not liable for any additional expenses, including loss of income during webinars or time and effort taken to complete HALO Modules.

  • Refunds are only made via EFT (Electronic Funds Transfer) and will be processed within seven (7) business days to the bank account used to pay for the event.
  • Written notice is required at least five (5) working days before the scheduled webinar for cancellations or transfers.
  • Transfers are subject to the prevailing registration fee, and any shortfall must be paid.
  • No refunds will be issued for change of mind.

The Association is not responsible if registrants are unable to access webinars or HALO Modules due to technology issues, software requirements, or failure to update systems. Registrants must ensure all required software and browser versions are installed prior to the event. Technical issues arising from non-compliance will not warrant a refund or replacement. The Association is not responsible and refunds are not provided if registrants do not access the webinar or HALO Module after purchase.

Webinar recordings will be available for two (2) months from the live date and will not be accessible beyond this period.

Massage & Myotherapy Australia retains all intellectual property rights over its online webinar and HALO content, unless otherwise agreed in writing. Content may not be copied, redistributed, uploaded, sublicensed, or modified in any form without prior written permission from the Association. Content must not be used for commercial purposes or financial gain without approval.

HALO users are granted time-limited access to modules. Access is not ongoing or indefinite. Massage & Myotherapy Australia has the right to limit, or end access to a HALO module.

The views expressed in programs are those of the presenter and not necessarily endorsed by the Association or its members. Content is general in nature and should not be considered as professional advice. Massage & Myotherapy Australia disclaims all liability for reliance on such content.

 

Dietary Requirements

Dietary requirements MUST BE ADVISED AT TIME OF BOOKING. Please note that catering requirements are finalised minimum 14 days prior to event. The Association is unable to guarantee that dietary requirement requests made less than 14 days prior will be accommodated. Please review the Massage & Myotherapy Australia Dietary Requirements and Food Allergens Advisory Statement.
 

Studying Myofascial Dry Needling

Myofascial Dry Needling online study Modules via HALO is Review only. Course participants must have completed a AAMT recommended qualification. Myofascial Dry Needling Introductory Courses are for the purpose of information only and by participating you are not deemed qualified to practice or teach Myofascial Dry Needling. To participate in a Myofascial Dry Needling Refresher courses you must be qualified in Myofascial Dry Needling. AAMT takes no responsibility for any injury that may be caused by students using Myofascial Dry Needling techniques having studying any hands on, Face to Face workshops or online modules via AAMT and/or HALO. Please download and review the Policy and Position Statement regarding Myofascial Dry Needling before making any purchases on the Shopping Cart by clicking here.
 

Product Sales Terms and Conditions

a. This website is owned and operated by Australian Association of Massage Therapists Ltd (ABN 70 104 153 460). b. Access to and use of this website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the 'Terms of Service'). By using the Services, you are agreeing to all of the Terms of Service, which may be updated, suspended or terminated by the Australian Association of Massage Therapists Ltd (AAMT) without notice in the AAMT's absolute and unfettered discretion. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Pricing & Product Availability

Pricing

a. Prices are subject to change without notice b. All prices are in AUD and include GST c. All prices include delivery costs. d. Sale items are only available at the lower price whilst stocks last and during the designated sale period. e. We take all reasonable care to ensure that all details and prices of products on the AAMT website are correct at the time of online publication. However, we reserve the right to correct any publishing errors on the website and cancel orders made at the incorrect price.

Product availability

a. Once we have received your order, you will receive a confirmation email confirming receipt of your order. This is not a guarantee of availability. b. Unforseen supply issues or unexpected demand may occasionally result in stock being unavailable. You may cancel or edit your order. Please phone (03) 9602 7300 or email info@massagemyotherapy.com.au to make any changes.

Changing Your Order

a. We will do our best to accommodate you should you wish to make a change to your AAMT shopping cart order including substitution or addition of products, changing the delivery address or cancelling your order. This is possible only if the order has not been dispatched from the AAMT office. Please phone (03) 9602 7300 or email info@massagemyotherapy.com.au to make any changes. b. Please note that these changes may not be reflected in future email correspondence regarding your order.

Delivery

a. Please take care to ensure accuracy when entering the delivery address for your order; especially where orders are addresses to a gift recipient. Unfortunately, we are unable to redirect parcels once they have left our AAMT Office. Where the shipping address differs from the billing address, please ensure permission is obtained for the disclosure of personal information under the Privacy Act for third party recipients. b. Delivery times on the website relate to the delivery service and do not include dispatch time. Orders placed with all stock ready to deliver will leave the AAMT office within 2 business days. Orders for out of stock items will be sent within 2 business days of their arrival at our AAMT office from our suppliers. c. The prices displayed are for delivery within Australia only. d. The ATL or Authority To Leave service allows Australia Post to leave the parcel in a secure location if a signature cannot be obtained for delivery. Please note that the ATL service may not be available to buildings with a security entrance. In these cases, a card will be left with instructions. We cannot accept responsibility for parcels lost or damaged where the item has been left ATL as requested. e. On selection of the Surface Mail Service, please note that this is a non tracked, non refundable service. We cannot accept responsibility for parcels lost using this service. f. For delivery to company addresses or workplaces, the Company Name and Floor/Level must be included in the address details. g. Please check the delivery address carefully, as parcels cannot be redirected once in transit. h. Where an order is returned to us as unclaimed, refused or insufficiently addressed, we will contact you by email for further instruction. Please note that additional delivery charges will apply to have these orders resent.

 Additional Delivery Charges

On rare occasions, we reserve the right to adjust delivery costs for large orders or bulky items. You will be contacted and asked to accept these charges before your order is dispatched. You may cancel your order at any time prior to dispatch. Additional delivery charges may apply where a parcel has been returned unclaimed, refused or insufficiently addressed and is resent at your request.

Secure Payments

a. We accept the following payment methods: Visa & MasterCard b. To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service run by PAYPAL This service is PCI-DSS compliant which is the industry standard for secure credit card payments. c. By placing an order, you are offering to purchase items from us on and subject to the Terms of Service contained herein. AAMT may accept or reject this offer at its discretion at any point up until the order is dispatched. For example but not limited to, if the payment method appears fraudulent or the items are being purchased in commercial quantities.

Member Login

a. You agree to accept responsibility for all activity that occurs under your member number/password.

Returns, Refunds & Exchanges

a. We will refund, credit or exchange products in original sale condition on presentation of the AAMT Tax Invoice/Receipt. b. Please contact us on (03) 9602 7300 or by email info@massagemyotherapy.com.au within 14 days of receipt of your order, to advise of faulty, incorrect or omitted items and to arrange a replacement or refund prior to posting your return. c. Delivery and packaging charges are not refundable for change of mind refund. Additional delivery charges will apply for exchanges. d. Please send your return, including a copy of your receipt and a note with your instructions to: Massage & Myotherapy Australia, Level 8, 53 Queen Street, Melbourne, 3000 e. Please contact us prior to returning goods to the AAMT Office as no goods shall be refunded without prior agreement between the recipient and/or customer and us.

Feedback

We welcome feedback and attend to all feedback and complaints promptly. For your own protection and security, please do not send your credit card details via a webform or email communication.

Privacy

Our privacy policy, which sets out how we will use your information, can be found by clicking here. By using this website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate.

Governing Law and Jurisdiction

These Terms of Service are to be construed in accordance with the laws of Victoria, Australia and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of Victoria, Australia.

AAMT Copyright Notice

a. AAMT materials, including pages and online images, are protected by the Copyright Laws of Australia. All rights are reserved. b. When you access the AAMT website you agree that you may retrieve the AAMT's materials for information only. However, you may not make any charge for such use and any commercial exploitation is expressly prohibited.

Collection Statement

To assist Massage & Myotherapy Australia (the Association) in processing your membership application, managing your membership, providing you with services, processing your complaints form, investigating complaints against members and former members, and in otherwise conducting the Association’s functions and activities, the Association needs to collect personal information about you. By providing your personal information, you agree that it will be used and disclosed by the Association in accordance with this statement and Association’s Privacy Policy, available here. If you do not agree, you must not provide your personal information, and the Association may not be able to process your membership application, communicate with you or provide certain products or services to you. The Association may disclose your personal information to other parties, including third parties who provide products and services to the Association or through the Association in the ordinary operation, administration or promotion of the Association's business including investigating complaints (including to private health funds, other professional associations, the police or regulatory bodies such as the Health Complaints Commissioner) and otherwise in accordance with the Association’s Privacy Policy. From time to time, these third parties may be located (and therefore your personal information may be disclosed) overseas, including the Philippines, Canada, Singapore, United States of America, Fiji and other countries from time to time as set out in AAMT's Privacy Policy. The Association may use and disclose your personal information for direct marketing purposes, unless you opt out (which you can do at any time in accordance with the Association’s Privacy Policy or by writing to privacy@massagemyotherapy.com.au). The Association’s Privacy Policy contains information about how you may access and seek correction of your personal information, how you may complain about a breach of your privacy, and how the Association will manage that complaint.


National Criminal History Check

Read the Full Terms and Conidions by clicking here.
 

2025 National Conference Terms and Conditions

When registering to attend the Massage & Myotherapy Australia National Conference 2025 (the Conference), you accept the following registration terms:

  1. All prices displayed on the Massage & Myotherapy Australia website are in Australian dollars and inclusive of GST, unless otherwise stated.
  2. At the time of publishing all details about the Conference are correct, however, may be changed at any time without notice.
  3. Once registration is received, a confirmation email and tax invoice will be issued.
  4. Full payment must be received in order to be considered registered.
  5. Payment can be made online via credit card.
  6. If payment is not received prior to the Conference, access will not be allowed until full payment is received.
  7. All cancellations, amendments and substitutions must be made in writing to Massage & Myotherapy Australia at events@massagemyotherapy.com.au and are subject to Item 9 of these Terms and Conditions. Cancellations by telephone will not be accepted.
  8. Dietary requirements must be advised at the time of booking. Please note that catering requirements are finalised minimum 10 days prior to event. The Association is unable to guarantee that dietary requirement requests made less than 10 days prior will be accommodated.
  9. The following terms will apply to any notice of cancellation of attendance:
    1. Up to 16 May 2025 a full refund will be provided, less a cancellation fee of $100.00.
    2. No refund of registration will be available after 16 May 2025; however, substitutions will be accepted, upon approval.
    3. The Association reserves the right to request additional evidence to validate the legitimacy of a cancellation. Failure to provide the requested evidence may result in the denial of the cancellation refund request. Evidence may include, but is not limited to the following examples:
      1. Medical Certificates: In cases of illness or medical emergencies, a certified medical certificate from a licensed healthcare provider may be required.
      2. Flight Cancellations: For cancellations due to travel disruptions, such as flight cancellations, official documentation from the airline or travel agency may be requested.
      3. Other Documentation: Depending on the circumstances, other relevant documentation may be requested to substantiate the reason for the cancellation. This may include statutory declarations, official notices, or any other evidence deemed necessary by the Association.
  10. Refunds will not be provided for failure to attend without notice.
  11. Costs related to payment by delegates are at the delegates’ expense.
  12. Massage & Myotherapy Australia understands circumstances can change for various reasons and will consider cancellations in writing on a case-by-case scenario.
  13. It is the delegates responsibility to take out insurance at the time of registration to include any eventuality including but not limited to loss of fees through cancellation of registrant’s participation or through cancellation of the Conference, loss of airfares, loss or damages to personal property, force majeure or any other reason.
  14. By registering for the Conference, you provide permission to photograph or video you for use in Massage & Myotherapy Australia publications, website and any other promotional material associated with Massage & Myotherapy Australia. Consent can be withdrawn in writing to events@massagemyotherapy.com.au.

 

Conference Early Bird Terms and Conditions

  • By participating, delegates agree to the terms and conditions of both the complimentary polo shirt offer and the accommodation prize draw.
  • Massage & Myotherapy Australia reserve the right to modify, suspend, or terminate any offers or draw at their discretion.
  • If unforeseen circumstances arise, for any reason, Massage & Myotherapy Australia may substitute any prize or offer with one of lower, equal or greater value.

 

  1. Polo Shirt:
    • Only delegates who complete their registration, paid in full for the 2025 National Conference on or before 2 February 2025 are eligible to receive the complimentary polo shirt.
    • The polo shirt will be distributed during the Conference and cannot be exchanged for cash or any other item. It is the delegates responsibility to collect their polo shirt at Conference.
    • Sizes are subject to availability, and delegates are encouraged to confirm their preferred size after registration with Association staff. Failure to contact the Association or confirm, is not the Association's responsibility and may render the offer void.
    • The polo shirt offer is limited to one shirt per registered delegate, additional Poloshirts will be at the RRP price (to be determined).

 

  1. Accommodation Prize Draw:
    • All delegates who register by 2 February 2025 will be automatically entered into a random prize draw for two complimentary nights of accommodation during the Conference for one registrant.
    • The winner will be drawn in early February 2025 and notified via email and phone call. The Association is not responsible for any accommodation bookings made before the winner announcement and is not responsible and cannot guarantee a refund for any pre-arranged bookings or lack thereof.
    • Accommodation arrangements are subject to availability and will be booked by Massage & Myotherapy Australia at a hotel of the Association's choice.
    • This prize includes accommodation costs only. Additional expenses, including but not limited to room service, meals, transport, or incidentals and damages, are not covered by the prize. The winner may be required to submit a credit card during check in.
    • The accommodation prize is not open to exhibitors, directors or staff.
    • The accommodation prize is non-transferable, non-exchangeable, and cannot be redeemed for cash or any other item.
    • If the winner is unable to attend, the prize will be forfeited, and an alternate winner may be drawn at Massage & Myotherapy Australia's discretion.